Constance Palmer
President & CEO, Outreach Community Health Centers, Inc.
Milwaukee, Wisconsin
email conniep@orchc-milw.org
phone 414-964-9012

Board Profile

Experienced CEO and Associate Director offering 20 years of non-profit experience distinguished by commended performance and proven results; demonstrated knowledge in strategic planning, budget development, program development, building community relationships, public relations and overall organization operations. Strong organizational, leadership and problem-solving skills, with a strong track record of running a successful organization.

Board Experience

African American Alliance

Capitol West

WAFCA (Wisconsin Association of Family and Children Agencies)

Professional Dimensions

National 100 Black Women

Council on Child Abuse (Secretary)

Professional Summary

Outreach Community Health Centers – Milwaukee, WI                                2016 – Current

Interim Chief Executive Officer

  • Ensure that OCHC has an effective management team below the CEO.
  • Prioritize, schedule and delegate work assignments, and directly supervise Management to ensure meeting the agency’s mission and objectives.
  • Oversee the organization’s local and national image.
  • Oversee an effective revenue cycle including patient billing.
  • Review, approve and perform all grants.
  • Perform and/or oversee all fund raising of the organization.
  • Ensure the flow of federal funds and compliance with Federal requirements.
  • Act as the resource to the management staff and all employees to resolve inquiries, issues and problems.
  • Oversee the provider network to meet the primary health care, behavioral health and social service needs of patients and clients.
  • Ensure maintenance of high quality, efficient services to patients and clients.
  • Consistently strive to achieve the organization’s financial and operating goals and objectives.
  • Ensure the organization achieves and maintains a satisfactory competitive position within the industry.
  • Formulate and oversee the implementation of OCHC policies.
  • Serve as the chief spokesperson for the organization.
  • Participate with local and national agencies and act as an advocate for all patients and clients.

My Home, Your Home, Inc. – Milwaukee, WI                                              2006 – 2016

Chief Executive Officer

  • Maintained and oversaw fiscal operating budget of over 4 million annually.
  • Developed and maintained annual campaign, silent auctions, fundraising events and gala’s annually, by raising over 100,000 in revenue.
  • Implemented the strategic goals and objectives of the organization in conjunction with the Board of Directors.
  • Developed and maintained the organizations culture, values and reputation.
  • Provided direction and leadership toward the achievement of the organization’s philosophy and mission.
  • Supported operations and administration of the Board.
  • Oversaw company operations to ensure production efficiency, quality service, and cost effective management of resources.
  • Oversaw the design, marketing and promotion of the offered programs and services.
  • Oversaw and managed volunteers and staff.
  • Developed and implemented organization policies and procedures.
  • Recruited and selected Executive team members.
  • Fostered and maintained community relationships.
  • Fostered relationships with Federal, State, and county organizations to aide in securing funding for the organization.

My Home, Your Home Inc. – Milwaukee, WI                                                  1999-2006

Associate Director

  • Assisted the CEO with staff development.
  • Assisted in the development of annual budget.
  • Participated in the planning and implementation of new programs.
  • Assisted in establishing and implementing long range goals and objectives.
  • Oversaw the development of policies and procedures.
  • Coordinated the grant application processes to maintain compliance.
  • Maintain annual reports.
  • Provided direct supervision and leadership to program managers.

 Children Outing Association (Lapham Park) – Milwaukee, WI                               1997 – 1999

Program Director (Family Services)

  • Developed programs for the residence of the Lapham Park
  • Fostered relationships and liaised with community organizations.
  • Monitored and tracked progress of programs.
  • Streamlined existing, and implemented new policies, procedures and programs.

Recognition & Awards

Doug Jansson Emerging Leadership Award – The Greater Milwaukee Foundation – 2011

Black Women’s Network Award – 2010

Recipient of the Black Excellence Award – 2009

Sector

Non-Profit

Functional Expertise

Operations